FREQUENTLY ASKED QUESTIONS

WHATS IS YOUR RETURN POLICY?

RETURN:

You may return unopened items 14 days from the received date for a full refund.

Opened items can be returned with a 30% restock fee. Shipping and handling costs not included.

CORE RETURNS:

Core must be returns within 30 days from purcharse any core returned after the 30 days will inly be refunded at half cost.

What is your return policy?

Returns are accepted within 30 days. Product must be in original condition.

HOW DO I RETURN MY CORE?

Return shipping label will be sent with purchase if applicable.

HOW DOES MY GUARANTEE APPLY?

One year after purchase if after inspection the product falls under all the warranty guidelines.

WHAT ARE MY SHIPPING OPTIONS?

Our company uses Fedex as a primary shipper. If customer would like different means of shipping it can be done at customers expense.

WHAT IS THE COST OF DELIVERY?

All ground shipping is free. 2 day shipping and overnight will be determined by Fedex guidelines based on weight, density of package and distance.

CONTACT US

CONTRA DIESEL INC
ENGLISH SPEAKING

+1 (956) 733-5437

SPANISH SPEAKING

+1 (956) 732-7155

HEADQUARTERS

2003 N Veterans Blvd. Unit 11, San Juan, TX 78589

WORKING HOURS

Monday a Friday: 8:00 AM - 18:00 PM

¡Follow us 🔥!